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SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you consent to receive text messages from Kuleana Physical Therapy and Wellness, you may receive messages related to:

  • Appointment reminders

  • Scheduling updates

  • Follow-up care instructions

  • Billing inquiries

  • Account notifications

Example Message:
“Hello, this is a reminder of your appointment with Kuleana Physical Therapy and Wellness on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on your care schedule and account activity.
You may receive up to 2 messages per week regarding appointments or account status.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply according to your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Kuleana Physical Therapy and Wellness by:

  • Submitting an online form through our website and selecting the SMS consent option

  • Completing intake paperwork that includes SMS consent

SMS communications are only sent to individuals who have provided explicit consent.

6. SMS Opt-In Consent

By providing your phone number and consenting to receive SMS messages from Kuleana Physical Therapy and Wellness, you agree to receive text messages related to appointment reminders, scheduling updates, billing notifications, and follow-up care.

Consent to receive SMS messages is not a condition of receiving treatment.

Example of SMS Opt-In Language Used on Our Forms:

"I consent to receive SMS text messages from Kuleana Physical Therapy and Wellness regarding appointment reminders, scheduling updates, and billing notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance."

7. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you re-enroll.

You may also request removal by contacting us directly at:

📞 (808) 726-3837
🌐 https://www.kuleanaptwellness.com

8. Help

If you are experiencing issues with messaging, reply:

HELP

You may also contact us directly at:

📞 (808) 726-3837
📧 kuleanaptandwellness@gmail.com

9. Standard Messaging Disclosures

  • Message and data rates may apply.

  • Message frequency may vary.

  • You can opt out at any time by texting STOP.

  • For assistance, text HELP or review our Privacy Policy and Terms & Conditions pages.

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